Tourist Information Centres

  • Punto de información Turística Plaza de Callao
  • Centro de Turismo de Plaza Mayor
  • Punto de Información Turística CentroCentro

All tourist information points are now open.

They all strictly follow the measures announced by the relevant authorities and the guidelines set out in the guide Measures for reducing the spread of coronavirus SARS-CoV-2 in Tourist Information Centres, which was drawn up by the Institute for Spanish Tourism Quality (ICTE).

You can also continue to use the following channels to obtain information about the city:

Project to Modernise Tourist Information Points co-financed by the European Regional Development Fund.




Madrid's largest and most centrally-located tourist information centre is open 365 days and is right next to the city's official new souvenir shop.

Located next to the Palacio Real and the Teatro Real opera house, it offers all the cultural information necessary to enjoy Madrid.

Standing next to the Prado Museum, it offers information about cultural events and activities in Madrid to enjoy the city to the full.

Located by the Reina Sofía Museum, it offers all the cultural information you need to enjoy Madrid. 

Located in this central square, it offers all the cultural information you need to enjoy Madrid.

Located next to Madrid's legendary football stadium, it offers all the cultural information you need to enjoy Madrid.

Art and culture information point located inside the magnificent Palacio de Cibeles.

Madrid City Council provides you with all the documentation you need to enjoy Madrid.

The Madrid city council offers all documentation needed for your enjoyment of Madrid.

A specialised service that assists foreign visitors involved in incidents that require police intervention.

Located in one of the book stalls on Cuesta de Moyano, if offers all of the necessary information to enjoy Madrid.

Visit our new store!

  • The Tourist Information Centre in Casa de la Panadería now features a new shop where you can purchase original souvenirs made by some of Madrid's finest homegrown artisans. 

    Tienda Casa de la Panadería
  • Tienda de la Casa de la Panadería
  • Download free maps and guides to the city to help you plan your trip.

    Madrid Maps and Guides
  • Mapas, guías y folletos de Madrid
  • Madrid's excellent transport system allows you to get around the city quickly and safely by bus, metro, train or taxi.

    Getting around Madrid


  • Take a guided tour to explore the city in depth, and don’t worry about planning or anything else.

    Guided Tours of Madrid
  • Madrid Bike Tours


An observation deck at 92 metres.

Our online store (in Spanish) sells artisan souvenirs.

Hop on board the city's official sightseeing bus!


  • Discover 10 places off the beaten track that your trip to Madrid wouldn't be complete with visiting. 

    Alternative Top 10
  • Templo de Debod