Essential Information
Essential Information
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Opening hours, currency, Internet access, local customs and traditions, embassies and consulates… In sum, all kinds of practical information. Welcome to our survival guide to Madrid, so that nothing takes you by surprise when you come, and you can enjoy your stay without worries.
Preparing your trip
Some guidelines to help you fully enjoy your stay and make sure that nothing catches you off guard.
Whether it’s cold or hot or cold, Madrid offers comfortable visits all the year round.
Your identity card or passport, maybe your visa, and your suitcase are all you need to have a great time in Madrid!
Find out more about tipping, exchanging money and tax-free shopping.
Discounts on museums and transport. Find out how to save time and money during your stay in Madrid.
Download free maps and guides to the city to help you plan your trip.
Once you're here
Help us improve! Send us your requests via Internet, by telephone, by letter or at the Registration Offices.
Madrid is committed to quality in tourism, as set out in the Charter of Tourist Assistance and Information Services.
Everything you need to know about hospitals, healthcare centres, the toll-free number 112, the SATE and the latest on the Coronavirus.
A specialised service that assists foreign visitors involved in incidents that require police intervention.
OFFICIAL PRODUCTS
Travel maps
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Madrid Top 10
HOW LONG ARE YOU STAYING?
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The Essential Art Walk app
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Places of Worship
OUR MONTHLY MAGAZINE
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esMADRIDmagazine
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